Yes, we offer different tiers, including an on-demand option where you pay for our treatments as you go, so you can enjoy The GLOW CIRCUS without a membership subscription fee!
You'll need to sign up with the on-demand option to get started and provide us with some basic info. Don't worry; no credit card details are required at this stage. You can upgrade to one of our membership options at a later stage if you'd like.
It's super easy! We just need your name, address, and contact info, and then you're good to go – you can start booking your appointments right away.
Absolutely! Just send us an email with your employees' details, and we'll create a custom corporate offer and handle the rest.
We've got a few ways to experience The GLOW CIRCUS! You can start with our free on-demand tier, or level up to our Extremely Important Person (EIP) Membership subscription. For the ultimate GLOW CIRCUS experience, we also offer an invitation-only VIP Membership.
Okay, so our EIP Membership gets you priority booking, personalized treatment plans, a dedicated concierge, and some sweet perks. If you're a VIP, you get all that plus exclusive access to events, complimentary treatments, and even more personalized attention. You can read more details on our Membership page.
Yep! You can totally try out The GLOW CIRCUS on-demand, which means you only pay for the services you use.
Super easy – you can switch your membership tier in your profile settings. The change will kick in at the start of your next billing period.
Nope, no joining fees! Our memberships are subscription-based, and you can choose between a monthly or annual plan. Or you just go with the on-demand option that does not have any regular fees associated with it.
While we don't currently allow pauses, you can switch to the on-demand tier while you're away and then resubscribe when you get back. Or explore The GLOW CIRCUS in one of our other locations!
Nope, our membership fees are the same no matter where you are.
We don't forbid tipping, so you can tip if you'd like, but there's absolutely no pressure to do so! The price you see is the price you pay – it's all included!
Nope, what you see is what you get. We're all about transparency!
Our memberships are designed for one person since they're linked to individual preferences, histories, and perks.
Don't stress! Just reach out to our concierge team ASAP, and we'll get it sorted for you. We're here to make sure you're happy! You can find their contact details in your profile.
No worries if plans change – just give us a heads-up at least 24 hours before your appointment. After that, we'll have to charge the full price since our amazing experts set aside that time just for you!
Easy peasy! Just hop into your profile, and you'll see all your upcoming bookings with a handy option to reschedule if needed.
We'll still need to charge you for the time you originally booked, and our providers won't be able to hang around longer since they've got other glow-getters to see. If you think you might be running late, let us know where you are – we might even be able to swing by your office or hotel!
Okay, real talk – we're practically never late! But hey, life happens. If something unexpected pops up, get in touch right away, and we'll bend over backward to make it right for you.
While you can't request a specific practitioner, rest assured that we've handpicked and vetted every single one of our experts, so you're guaranteed consistent, top-notch quality every time.
We're always here for your questions and will get back to you ASAP! For service times, just peek at the booking options – some providers shine in the morning, and others bring the glow in the evening.
You bet! Those late-night slots are super popular, though, so if you're a night owl, snag your spot!
Just update your address in your profile to your hotel or wherever you're staying, and you're all set to book treatments in your new location! But be careful, there is a limit to how often you can change your address yourself without contacting our support!
We're on it to make sure that never happens! But if some crazy circumstance pops up, we'll make sure you get a fantastic replacement faster than you can say "glow-up."
We're your one-stop shop for all things beauty, spa, and feeling amazing! That includes beauty treatments, relaxing spa services, and even medical aesthetics & longevity treatments to help you glow from the inside out. Check out our menu for the full scoop!
You bet we do! Head over to our En-Vogue Products and our merchandise section to snag the perfect gift of GLOW for someone special (or yourself!).
While we do have some cool GLOW CIRCUS merch, we don't currently sell other beauty products. But we do feature products we love on our site and sometimes offer sweet deals from our partners. Plus, for some services, you can choose which products are used, like a special massage oil or face serum!
Absolutely! When our experts arrive, feel free to chat with them about what you're looking for, and they'll do their best to make it happen. Your GLOW, your way!
Sure thing, as long as it's physically possible! Getting a massage while your hair is being blown out might be a bit tricky, but we're happy to help you plan the perfect combo.
We absolutely do! If you can't find exactly what you need in our regular booking options, just get in touch with our team, and we'll see what magic we can create for your special occasion. For our EIP and VIP members, you will get a special offer if you want to attend one of our Spotlight Events!
Yep, our medical aesthetics & longevity treatments usually start with a quick chat to make sure it's the right fit for you. But depending on the service, you might be able to get treated in that very first session!
We don't have pre-made packages for our regular members right now, but we do occasionally have special offers, so keep an eye out! If you're looking to combine services or create your own package, just reach out to us, and we'll help you design your dream GLOW plan.
We go all out to make sure we only work with the best! We've got a really thorough vetting process that checks their qualifications, experience, and client feedback to ensure they meet our super high standards.
Our practitioners are top-tier pros with extensive training and experience in their respective fields.
You bet! Any medical procedures are always performed by licensed and qualified medical professionals.
Unfortunately, no, you can't see individual practitioner profiles before booking. Our system always allocates the best person for the job to you, so don't worry, our team makes sure that you get the best service possible.
We're committed to quality, so our practitioners use only the best products and state-of-the-art mobile equipment available. If you have allergies or special wishes, make sure to mention them in the comments before you book your appointment.
We want you to be over the moon with every GLOW CIRCUS experience! If you're not happy for any reason, please let us know, and we'll do our absolute best to make it right.
We go all out to make sure we only work with the best! We've got a really thorough vetting process that checks their qualifications, experience, and client feedback to ensure they meet our super high standards.
Some of our experts do travel to different cities for expert conferences and special events, but most are based in a specific location.
While we can't guarantee a specific expert due to scheduling constraints, we can assure you that all our experts are highly skilled.
We really try to avoid cancellations, but if it should happen, we'll make sure you get a fantastic replacement ASAP!
Basically, wherever's convenient and private for you! Think your living room, office, garden – as long as it's not a public space and follows local regulations, we can bring the GLOW to you.
It varies a bit, but generally, we'd suggest enough room for a massage table or a comfy chair, good lighting, and a clean surface. For some services, like hair styling, access to a sink might be handy. Don't worry, when you book, we can give you a heads-up if anything specific is needed!
Nope, just be ready to relax and enjoy! Have your booking confirmation handy, and we'll take care of the rest.
They come prepared! Depending on what's needed, they might use a handy rolling case, a stylish tote, or even a compact travel kit. They're pros at bringing the spa to you.
Yep, you can access our treatments in any location where we operate.
While we strive to reach everyone, there might be some areas within certain cities where we don't currently offer services. We'll let you know about any restrictions when you sign up.
Absolutely! We're all about fitting into your lifestyle, so offices, hotels, and temporary spots are perfect.
We sure do! We're here to elevate any setting. If you plan a longer trip, get in touch with your concierge, and we will arrange something that fits your needs!
You can book your GLOW-up either on the main booking page or directly from a treatment page. If you don't have one yet, you'll be prompted to set up an account with us first.
Absolutely! You've got full control of your membership right here on the site in your profile.
Both your booking history and preferences are stored safely in your profile, which you can find in the top right corner of the menu bar.
Yep, we'll send you reminders so you don't miss your GLOW time!
Super secure! We take your privacy and security very seriously.
Definitely! You can leave feedback in your profile's purchase history or email us.
You can update all that good stuff in your profile settings.
Yes, you can add comments with any special requests when you make your booking.
We adhere to the strictest health and safety protocols to ensure your well-being. This includes rigorous sanitation practices, the use of personal protective equipment, and adherence to all local health guidelines. Your safety is our top priority!
We're all about discretion! Your personal information is kept confidential, and our experts adhere to strict privacy guidelines. We create a safe and private environment for all our treatments, respecting your space and comfort.
YES! All our experts undergo thorough background checks to ensure your safety and peace of mind.
Any medical records related to aesthetic procedures are handled with the utmost care and in compliance with all applicable regulations. They are securely stored and only accessed by authorized personnel involved in your care.
Insurance coverage can vary, so it's best to check with your insurance provider directly. However, our concierge team is happy to provide any documentation you might need to assist with your insurance claims - just let us know.
We take allergies and potential reactions seriously. You can note any allergies or sensitivities when booking, and our experts will discuss this with you before the treatment. In the rare event of an adverse reaction, our experts are trained to handle the situation, and we have protocols in place to provide appropriate support.
We follow strict cleaning and sterilization procedures between each client. All equipment is thoroughly sanitized or sterilized according to best industry practices, and single-use items are used whenever possible.
We strive to be inclusive and accommodate you if you have special health or mobility concerns. Please let us know your specific needs when booking, and we'll do our best to ensure a comfortable and accessible experience.
We only collect the information necessary to provide and improve our services. This includes booking details, contact information, and preferences. We're committed to protecting your data and using it responsibly.
Still have questions? Write us at showtime@glow-circus.com
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